Privacy Policy
for Tantrik Tech Solutions
1. Introduction
- Tantrik Tech Solutions (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information when you use our website (tantriktech.com.np and tantrikitsolutions.com) and services.
- This policy applies to information collected through all our online services, including mobile applications, email correspondence, and other interactions.
- By using our services, you consent to the practices described in this policy.
2. Information Collection
- Personal Information: We collect information such as your name, email address, contact information, and other identifiable details when you voluntarily provide them via forms, surveys, and other direct interactions.
- Non-Personal Information: We gather data like browser type, IP address, device information, and website interaction through cookies, pixels, and other tracking technologies.
- Cookies and Tracking Technologies: We use cookies, beacons, and other tracking methods to enhance user experience. You can control cookie settings via your browser but be aware that disabling cookies may affect certain features.
- Third-Party Sources: We may receive information about you from third-party services like analytics providers and advertising networks. These services collect information such as demographic data, behavior, and usage.
3. How We Use Your Information
- Service Delivery: We use collected data to provide, maintain, and improve our services. This includes processing your transactions, managing accounts, and personalizing user experience.
- Marketing and Communication: We use your data to send promotional materials, updates, and offers. You can opt out of marketing communications at any time.
- Research and Analytics: Data helps us analyze user behavior, preferences, and interactions, which aids in optimizing and enhancing our services.
- Compliance and Security: We use data for security measures, fraud prevention, and compliance with legal obligations.
4. Legal Basis for Processing Personal Data (GDPR Compliance)
- For individuals in the European Economic Area (EEA), our legal grounds for data processing include the need for consent, contractual necessity, legal obligations, and legitimate interests.
- Consent: Where required by law, we will obtain your explicit consent before collecting personal data.
- Contractual Necessity: Data is processed as necessary for us to fulfill our obligations under our terms and provide you with requested services.
- Legitimate Interests: We process data for purposes such as business analysis, marketing, and maintaining security.
5. California Consumer Privacy Act (CCPA) Compliance
- Rights Under CCPA: California residents have specific rights regarding their personal data, including the right to access, delete, and opt-out of the sale of personal information.
- Right to Know: You can request details on what personal information we collect, use, and disclose.
- Right to Delete: You may request that we delete any personal information we have collected from you, subject to certain exceptions.
- Right to Opt-Out of Sale: We do not sell personal information. However, if we were to do so, you would have the right to opt out.
- Non-Discrimination: We do not discriminate against users who exercise their CCPA rights.
6. How We Share Your Information
- Service Providers: We share information with third-party vendors and service providers that perform services on our behalf, such as payment processing, data analysis, and marketing.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
- Legal Requirements: We may disclose your data if required by law, such as in response to a court order or regulatory request.
- Partners: We may share information with partners, affiliates, and advertisers for joint marketing activities and co-branded services.
7. International Data Transfers
- Your information may be transferred to and processed in countries outside of your jurisdiction. We implement safeguards, such as data transfer agreements, to ensure adequate protection for your information in accordance with applicable laws.
8. Data Security
- We implement a variety of security measures, including encryption, access controls, and physical security protocols, to protect your data. While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure.
9. Data Retention
- We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
- Once your data is no longer necessary for the purposes for which it was collected, we will securely delete or anonymize it.
10. Your Rights and Choices
- Access and Update: You may request access to, and updates of, your personal information by contacting us.
- Data Portability: In certain cases, you have the right to receive a copy of your data in a structured, machine-readable format.
- Opt-Out of Marketing: You can unsubscribe from marketing communications by following the instructions in those communications or contacting us.
- Account Deletion: You may request the deletion of your account by contacting us. Please note that some information may remain in our records to comply with legal obligations.
11. Children’s Privacy
- Our services are not directed at individuals under the age of 13, and we do not knowingly collect personal information from children under this age. If we learn that we have collected personal information from a child, we will delete it promptly.
12. Third-Party Websites
- Our website may include links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their policies.
13. Updates to This Privacy Policy
- We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Last Updated” date. Your continued use of our website after changes are made constitutes your acceptance of the new terms.
14. Do Not Track Signals
- Our website does not currently respond to “Do Not Track” signals. You may control certain tracking features by adjusting your browser settings.
15. Contact Us:
- Address: Gangahity Marg, Chabahil, Kathmandu, Nepal, 44600
- Phone: +977-9801358290, +977-9801358294
- Email: info@tantriktech.com.np, info@tantrikitsolutions.com