Nepal Tea Exchange is a leading organization in the tea industry, facilitating the trade of premium Nepali tea both domestically and internationally. With the rising global demand for high-quality teas, the Nepal Tea Exchange sought to streamline its operations to ensure seamless communication between tea producers, buyers, and distributors while maintaining high standards in logistics, inventory management, and customer satisfaction.
Hours delivered back to the business
SOX compliance in Settlement process automation
Success rate of bot case completion
For functional release of OBT, RTS and OGS
The Challenge
Nepal Tea Exchange faced several operational challenges that hindered its ability to efficiently manage increasing demand. These included:
- Inefficient Communication: Lack of a unified communication platform, causing delays in responding to stakeholders.
- Inventory Management: Manual processes led to discrepancies in stock levels and delays in fulfilling orders.
- Data Fragmentation: Critical data was spread across multiple platforms, making it difficult to track sales trends, customer preferences, and supply chain efficiency.
- Scalability: Existing systems struggled to scale with the growing number of orders and clients, causing bottlenecks in trade facilitation.
What did
Tantrik do
Tantrik Tech Solutions Pvt. Ltd. was brought in to address these challenges by implementing a customized technological infrastructure aimed at improving operational efficiency, enhancing scalability, and centralizing data management.
Steps Taken:
Development of a Unified Communication Platform: Tantrik introduced a cloud-based platform to centralize communications between tea producers, buyers, and the Nepal Tea Exchange team. This enabled real-time coordination and reduced delays.
Inventory Management System Integration: Tantrik developed an automated inventory management system that synchronized with sales data, ensuring real-time stock updates and minimizing the risk of overselling or stockouts.
Data Centralization and Analytics: A centralized database was implemented, consolidating all critical data related to customer orders, sales, and supply chain processes. Tantrik introduced advanced analytics tools to help the Nepal Tea Exchange make informed decisions based on customer preferences, sales trends, and inventory levels.
Scalability with Cloud Solutions: To support Nepal Tea Exchange’s growth, Tantrik migrated their operational systems to a scalable cloud infrastructure. This ensured that the platform could handle increasing numbers of transactions without experiencing downtime or performance issues.
The Results
- Improved Communication
- Enhanced Inventory Accuracy
- Data-Driven Decisions
- Scalable Growth
